BUSINESS ANALYST BASICS

Required qualifications: basic business and IT skills and an interest in business analysis
Number of training days: 3 days 

Training objective:
Participants will learn the role and responsibilities of a Business Analyst to ultimately be able to solve business problems and assess business needs.  

Description of the training:
The training will provide a detailed insight into the role and responsibilities of the Business Analyst, including identifying, analysing and documenting business needs. You will also learn how to effectively communicate and collaborate with clients to accurately understand and map their expectations and needs. During the course, we will learn methods and tools for analysing business processes to model and optimise them more effectively. 

Detailed topics: 

Day 1: Introduction to the role of the Business Analyst 

  • Overview of the role and responsibilities of the Business Analyst  
  • Identifying and gathering business needs  
  • Understanding and documenting customer needs and expectations  

Day 2: Business process analysis and modelling 

  • Business process analysis and interpretation  
  • Business process analysis, analysis and analysis of business processes  
  • Business process analysis and methods and techniques  

Day 3: Effective communication and collaboration 

  • Methods of effective communication and cooperation with customers  
  • Effective communication tools and techniques  
  • Project management and teamwork in the role of Business Analyst 

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